Privacy Policy
Effective date: 14 August 2024
Welcome to Ulu Lab ("we," "our," "us").We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ulu-lab.com (the "Site") and use our services.
1. Information We Collect
- Personal Information:
We may collect personal information that you voluntarily provide to us when you:
- Register on our Site
- Make a purchase
- Subscribe to our newsletter
- Contact us for customer support
This information may include your name, email address, phone number, shipping address, payment information, and other relevant details.
- Non-Personal Information:
We may collect non-personal information about your interactions with our Site, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of visit
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To provide customer support and respond to inquiries
- To send promotional materials, including newsletters and special offers, if you have opted in
- To improve our Site and services
- To comply with legal obligations and resolve disputes
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our Site, processing payments, and delivering products
- Third parties for legal reasons, such as complying with a subpoena or legal request, or to protect the rights, property, or safety of our company and users
- Business partners in connection with a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you use our Site and improve its functionality. You can manage cookie preferences through your browser settings.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- The right to access, correct, or delete your personal information
- The right to withdraw consent to processing
- The right to object to processing or request data portability
To exercise these rights, please contact us at [email protected].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
PT Zinc Bali Essentials
Jl Lestari Umalas no. 5
Kerobokan, Badung, Bali 80361
Email: [email protected]
Phone: +62-821-4736-9093